How to clear your browser cache and cookies

How to clear your browser cache and cookies

Your browser stores temporary data (called cache) and small files (called cookies) to help websites load faster and remember your preferences. However, over time, this stored data can become outdated or conflict with new updates, especially after login changes or permissions updates on the platform.

Clearing your cache and cookies forces your browser to load the most recent version of the site and picks up a clean connection. 

How to do this for your devices:

Desktop

Google Chrome

1. Click the three dots in the top-right corner.

2. Go to Settings > Privacy and Security > Clear browsing data.

3. Choose a time range 

4. Check Cookies and other site data, and Cached images and files.

5. Click Clear data.

6. Restart the browser and try again.

Firefox

1. Click the menu (≡) button in the top-right corner.

2. Select Settings (or Preferences on Mac).

3. Go to Privacy & Security.

4. Scroll to the Cookies and Site Data section.

5. Click Clear Data….

6. Check:

   1. Cookies and Site Data

   2. Cached Web Content

7. Click Clear and then confirm.

Safari

1. In the top menu, click Safari > Preferences (or Settings if you're on macOS Ventura or later).

2. Go to the Privacy tab.

3. Click Manage Website Data….

4. To remove everything:

   • Click Remove All.

   • Then confirm by clicking Remove Now.

5. Alternatively, you can search for a specific site and remove its data only.  For the case of the community, it would be the community URL, Instagram, and Facebook if linked.

6. Close Preferences and restart Safari

Edge

1. Open Edge.

2. Click the three dots (...) in the top-right corner.

3. Select Settings.

4. In the left sidebar, choose Privacy, search, and services.

5. Under Clear browsing data, click Choose what to clear.

6. Select the time range (e.g., Last hour, Last 24 hours, All time).

7. Check:

   • Cookies and other site data

   • Cached images and files

8. Click Clear now.

Mobile - (iOS)

Chrome

1. Tap the three dots in the bottom-right corner.

2. Tap History > Clear Browsing Data.

3. Select a time range.

4. Check Cookies, Site Data, and Cached Images and Files.

5. Tap Clear Browsing Data, then confirm.

Firefox

1. Tap the menu button (≡) at the bottom right.

2. Tap Settings.

3. Scroll down to the Privacy section.

4. Tap Data Management.

5. Toggle on Cookies and Cache (and any others you want to clear).

6. Tap Clear Private Data, then confirm.

Safari

1. Open the Settings app.

2. Scroll down and tap Safari.

3. Scroll down again and tap Clear History and Website Data.

4. Tap Clear History and Data to confirm.

This will remove browsing history, cookies, and cache. If you want to keep your history, there’s no way to delete only cache/cookies in Safari mobile.

Mobile - Android

Chrome

1. Tap the three dots in the top-right corner.

2. Tap History > Clear browsing data.

3. Choose a time range (e.g., "All Time").

4. Check:

   • Cookies and site data

   • Cached images and files

5. Tap Clear data, then confirm.

Firefox

1. Tap the three dots in the bottom-right or top-right corner.

2. Tap Settings.

3. Scroll to the Privacy and Security section.

4. Tap Delete browsing data.

5. Check:

   • Cookies

   • Cached images and files

6. Tap Delete browsing data, then confirm.

Edge

1. Open the Edge app.

2. Tap the three dots (...) at the bottom (iOS) or top (Android).

3. Go to Settings.

4. Tap Privacy and security → Clear browsing data.

5. Choose the time range.

6. Select:

   • Cookies and site data

   • Cached images and files

7. Tap Clear data → confirm.